Integrated Distribution System

As part of our ongoing commitment to providing excellent customer service, NuCO2 has implemented an Integrated Delivery System supported by our Field Operations and Logistics Team. NuCO2 constantly optimizes delivery routes, anticipates and delivers bulk CO2 to our customers when they need it, and ensures constant communication with our operations team should unforeseen emergencies arise at our customer's facilities. Our Integrated Distribution System comprises two core components:

   •   Scheduling System
   •   Route Optimization

Scheduling System

To ensure reliability and consistent service levels to our customers, deliveries are made at fixed intervals. Information from the scheduling system is used to determine the proper frequency. Accounts are closely monitored by our field and corporate personnel. Each account is placed in the correct frequency grouping based on delivery history, seasonality and promotions reported to us by the customer. The scheduling system analyzes a customer's carbon dioxide usage and determines the next optimal delivery date, considering both maximum payload delivery and safety stock held in the customer's tank. The foundation of the scheduling system is the delivery information gathered by the PAL system. The scheduling system utilizes proprietary computer algorithms that consider:

   •   Tank Size
   •   Delivery history
   •   Seasonal factors
   •   Safety margins

Route Optimization

The route optimization system produces efficient delivery routes to minimize time and distance traveled between deliveries. The result is a significantly improved level of service to our customers by enabling our drivers to deliver more stops in less time.